Last Updated: April 24, 2026

Support

How can we help?

Whether you have a question about your Undergrad Engine subscription, a technical issue, or a suggestion for a new math feature, we're here to help.

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How do I cancel my trial? You can manage all subscriptions directly through your Apple ID or Google Play Store settings.
Why did the app switch to the Undergrad Engine? Our system detected a complex problem that requires Opus 4.7's high-rigor reasoning to ensure accuracy.
Is Ask Lyra: The Math Engine offline? Standard calculations are available offline, but the Undergrad Engine requires an internet connection to access the high-performance AI cloud.